frequently asked questions

Everything You Need to Know, All in One Place

Find quick answers to common questions about our premium concierge services. If you need more details, we're always here to help!

ResQ999 is a subscription-based service designed to provide 24/7 support and protection for families in Pakistan. It offers emergency, errand, supervisory, and financial support, ensuring peace of mind for overseas Pakistanis.

ResQ999 operates through a central helpline available 24/7. Subscribers can contact us for various services, including emergency assistance, errands, or supervisory checks. We take care of your family’s needs, keeping you informed every step of the way.

ResQ999 is primarily designed for overseas Pakistanis who want to ensure their families in Pakistan are safe, supported, and cared for at all times.

Our services include:

  • Emergency Support: Medical emergencies, police mediation, and bereavement services.
  • Errand Support: Sourcing medicines, managing legal errands, and arranging caregiving.
  • Supervisory Support: Regular check-ups on properties and house staff.
  • Financial Facilitation: Paying bills and dues on your behalf.

We coordinate with hospitals, clinics, or doctors to ensure your family receives immediate medical attention. Our on-call doctor is available 24/7 to provide guidance and liaise with healthcare facilities.

Yes, we can manage tasks such as notarization, legal documentation, and liaising with local authorities for your family’s needs.

You can subscribe through our website.

We strictly adhere to confidentiality protocols. Your family’s information is stored securely and only accessed by authorized personnel to provide the requested services.

Absolutely. We ensure secure and transparent handling of financial facilitation, including bill payments and dues.

Currently we operate in Karachi, Lahore & Rawalpindi/Islamabad. However, soon we will be expanding to other major cities of Pakistan.

Yes, you can cancel your subscription by contacting our customer support team. Please note that terms and conditions for refunds may apply.

Connect now

We're Here to Help, Anytime.

Reach out to us 24/7 for assistance, and let ResQ999 take care of the rest.

Address:

First Floor, Quarterdeck Plaza, Commercial II, Naval Anchorage, Islamabad

Contacts:

Email: info@resq999.com
Phone: +92 341 0010999

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